Subscription & Cancellation Policy

Paid memberships are billed monthly in advance at the price shown before purchase.

Your membership renews automatically every month on the same date, and the payment method you saved at checkout is charged through our payment provider, Stripe, until you turn off auto-renew.

A receipt is emailed to you after each payment.

You can turn off auto-renew at any time from My membership on the QliQ website by selecting "Turn off auto-renew", or by contacting support@qliqnow.com.

When you turn off auto-renew, your paid membership continues until the end of the current billing period. You keep all paid features until that date, after which your account moves to the Free plan and no further payments are taken.

You can turn auto-renew back on at any time before the end date from My membership.

If a renewal payment fails, we will notify you by email and on your My membership page, and our payment provider will automatically retry the payment over the following days.

You can update your card at any time from My membership.

If all retries fail, your paid membership is paused or ends and your account moves to the Free plan. You can restore your paid membership by updating your card or subscribing again.

All membership payments are non-refundable.

No refunds or credits are given for partial billing periods, unused features or allowances, turning off auto-renew during a billing period, or suspension or termination of an account for breach of our Terms & Conditions, except where required by applicable law.

If you believe you were charged in error, for example charged twice or charged after auto-renew was turned off, contact support@qliqnow.com within 30 days of the charge and we will review and correct any billing error.

We may change membership prices from time to time. We will notify you before a new price applies to your next renewal, and you can turn off auto-renew before it takes effect.

Prices are shown in UAE Dirham (AED). Where VAT or other taxes apply, they will be shown before purchase.

For questions about your membership, billing or this policy, contact:

ONEQLIQ PORTAL
Dubai, United Arab Emirates
Email: support@qliqnow.com