Delete Your Account

1. Open the QliQ app and sign in.
2. Go to your profile.
3. Choose Delete account.
4. Give a reason if you want to — it is optional, and it is kept with the archived record described below.
5. Tap to have a one-time code sent, then enter the six-digit code we send to your registered mobile number.
6. Type DELETE ACCOUNT exactly, in capitals, to confirm.
7. Confirm. The account is deleted immediately.

The same steps are at qliqnow.com/user/delete-account. You have to be signed in to open that page, because it deletes the account you are signed in as. This page you are reading now does not need an account and does not delete anything by itself.

We ask for two things before deleting, and both are needed: the six-digit one-time code we send to the mobile number registered on the account, and the words DELETE ACCOUNT typed exactly. The code proves the number is yours; typing the words means the button cannot be pressed by accident.

If no mobile number is registered on your account, we cannot send a code — write to us instead and we will delete it for you.

Deletion is immediate and permanent. There is no grace period and no way for us to undo it. The following are removed:

• Your profile: name, email address, phone numbers, address and company details.
• Your spot requests and your stock offers.
• Replies you have sent and replies you have received.
• All your chat conversations — for both sides of every conversation.
• Documents and files you have uploaded, including your company logo.
• Your favourites, your chosen categories and your notification preferences.
• Your sign-in tokens, so every device you are signed in on is signed out.

Your mobile number and email address are released. Either can be used to register again later, as a new and empty account.

We keep one archived record of the deleted account, for fraud prevention and to answer disputes. It holds your name, email address, phone numbers, address and company details, the list of documents you had uploaded, your categories and favourites, the reason you gave if you gave one, and the WhatsApp delivery logs for your number.

That record is kept for 24 months after deletion and is then permanently erased. It is not used to contact you and is not part of the marketplace — your listings, replies and chats are gone from the moment you delete.

Our Privacy Policy sets out how long everything else is held.

Write to support@qliqnow.com from the email address on the account, or tell us the mobile number it is registered to, and ask us to delete it. Use this route if you cannot sign in, if no mobile number is registered, or if you simply prefer it.

We will check that the request is really yours before deleting anything, and what is deleted and what is kept is exactly the same as above.